Privacy Policy

MyNext (“we”, “us”, or “our”) helps people discover their strengths and create new career opportunities. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our assessments, book sessions, join our programs, or interact with us in any other way.
 

By using our site or services, you agree to the terms of this Privacy Policy.
 

 Information We Collect

We collect information in three main ways:
 

 Information you provide to us

When you use MyNext, you may give us:

Contact details – name, email address, phone number.
Account details – login information, profile details.
Booking details – sessions you book, dates, times, preferences.
Assessment responses – answers you give in skills or strengths assessments.
Program information – goals, interests, and other details you share in our programs.
Payment details – billing address and transaction details (payments are processed by secure third‑party providers; we do not store full card numbers).
Communication content – messages you send us by email, forms, or chat.
 

Information collected automatically

When you visit our site, we may automatically collect:

Usage data – pages visited, links clicked, time on page, referring pages.
Device and browser data – IP address, browser type, device type, operating system.
Cookies and similar technologies – small files that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings, but some features of the site may not work properly without them.

1.3 Information from third parties

We may receive information from:

Payment providers and billing platforms.
Scheduling and calendar tools.
Marketing and analytics tools (for example, to understand how visitors find our site).
Social media platforms, if you choose to connect with us there.
   
How We Use Your Information

We use your information to:

Provide and improve our services
Deliver assessments, reports, coaching, and programs.
Personalize your experience and recommendations.
Maintain and improve our website and tools.

Manage your account and bookings
Create and manage your member account.
Schedule, confirm, and manage sessions and programs.
Send reminders and updates about your bookings.

Communicate with you.
Respond to your questions and support requests.
Send important notices about your account, services, or changes to our terms.
Share resources, tips, and updates about MyNext (you can opt out of marketing emails at any time).

Process payments
Handle purchases, subscriptions, and invoices.
Prevent fraud and keep transactions secure.

Comply with legal obligations
Meet legal, regulatory, and tax requirements.
Enforce our terms and protect our rights, users, and the public.

We only use your information when we have a valid legal basis, such as your consent, our legitimate interests in running and improving MyNext, or to fulfill a contract with you.
 

How We Share Your Information

We do not sell your personal information.

We may share your information with:

Service providers
Trusted third parties who help us run MyNext, such as:
Website hosting and analytics providers.
Payment processors.
Email and communication tools.
Booking and scheduling tools.
These providers only use your information to perform services for us and must protect it.

Coaches and program facilitators
When needed to deliver your sessions, assessments, or programs.

Legal and safety reasons
We may share information if required by law or when we believe it is necessary to:
Respond to legal requests or government authorities.
Protect our rights, safety, or property, or that of our users or others.
Detect, prevent, or address fraud or security issues.

Business transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if this happens and your information becomes subject to a different privacy policy.
 

Advertising
We may show ads served by Google AdSense and other third-party vendors. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to our sites and other sites on the internet.

You can learn how Google uses information from sites that use its services at:
policies.google.com/technologies/partner-sites

You can opt out of personalized advertising at:
google.com/settings/ads

You can also visit aboutads.info to opt out of some third-party vendors’ use of cookies for personalized advertising.

Where required, such as in the European Economic Area, the United Kingdom and Switzerland, we ask for your consent before using cookies for personalized ads.

Third-party links
Event listings link to organizers, venues and ticketing sites. We do not control those sites and are not responsible for their privacy practices. Please read their policies.
 

 Data Retention

We keep your information only as long as needed to:

Provide our services to you.
Meet legal, accounting, or reporting requirements.
Resolve disputes and enforce our agreements.

When information is no longer needed, we will delete it or anonymize it.
 

Your Rights and Choices

Depending on where you live, you may have rights over your personal information, such as:

Access – ask for a copy of the information we hold about you.
Correction – ask us to correct inaccurate or incomplete information.
Deletion – ask us to delete your information, where allowed by law.
Restriction – ask us to limit how we use your information.
Objection – object to certain types of processing, such as direct marketing.
Portability – request a copy of your information in a usable format.

You can also:

Update your details by logging into your account (where available).
Unsubscribe from marketing emails by using the “unsubscribe” link in any email or by contacting us.

To exercise your rights, contact us using the details in the “Contact Us” section below. We may need to verify your identity before completing your request.
 

 Security

We use reasonable technical and organizational measures to protect your information from loss, misuse, and unauthorized access.

However, no method of transmission or storage is 100% secure. We encourage you to use strong passwords, keep your login details private, and contact us if you believe your account has been compromised.

 International Transfers

Our services may be provided using servers and service providers located in different countries. This means your information may be transferred to and processed in countries that may have different data protection laws than your own.

When we transfer your information, we take steps to ensure it is protected in line with this Privacy Policy and applicable laws.
 Children’s Privacy

MyNext is not directed to children under 16, and we do not knowingly collect personal information from children under 16.

If you believe a child has provided us with personal information, please contact us so we can delete it.
 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page.

If we make significant changes, we may also notify you by email or through a notice on our site.

 Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

MyNext
Email: hello@mynext.com
Location: City New York, State NY

 GDPR – Additional Information for Users in the European Economic Area (EEA), UK and Switzerland

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, the following applies in addition to the rest of this Privacy Policy:
 

 Legal bases for processing

We process your personal data only when we have a legal basis to do so. These include:

Contract – to provide our services to you, such as assessments, programs, and bookings.
Legitimate interests – to run, improve, and protect MyNext, communicate with you, and understand how our services are used, as long as these interests are not overridden by your rights.
Consent – when you choose to receive marketing communications or accept certain cookies. You can withdraw your consent at any time.
Legal obligation – when we must keep or share information to comply with laws, regulations, or court orders.
 

 Your GDPR rights

In addition to the rights described above, you may have the right to:

Object to our use of your personal data when we rely on legitimate interests, including profiling.
Withdraw consent at any time when we rely on your consent (for example, for marketing emails or certain cookies).
Lodge a complaint with your local data protection authority if you believe we have not handled your data in line with data protection laws.

If you wish to exercise any of these rights, please contact us at hello@mynext.com and clearly state that your request relates to GDPR.

 Data controller

For the purposes of the GDPR, the data controller responsible for your personal data is: Mynext
Mynext, City New York, State NY
Email: hello@mynext.com